Customs Compliance Manager Job Vacancy in Masaka, Uganda – Logistics & Supply Chain

Job Description

Position: Customs Compliance Manager

Company: Bolloré Logistics Uganda Ltd

Location: Masaka, Uganda

Experience: 5+ years in customs compliance, international trade, and logistics

Education: Bachelor’s degree in International Trade, Logistics, Business Administration or related field

Employment Type: Full-time

Industry: Logistics & Supply Chain

Department: Compliance

Salary: SSP 30,000,000 – SSP 45,000,000 per annum

Vacancies:1

Company Overview

Bolloré Logistics Uganda Ltd is a leading global logistics provider with a strong presence across Africa. Operating under the umbrella of the Bolloré Group, the company offers integrated freight forwarding, customs brokerage, and supply chain solutions to multinational corporations, local manufacturers, and government agencies. With a commitment to innovation, sustainability, and customer‑centric service, Bolloré Logistics Uganda has built a reputation for reliability and efficiency in handling complex cargo movements across borders. The Masaka hub serves as a strategic gateway for trade between the Central Region and neighboring East African markets, making it an ideal location for professionals seeking dynamic career growth. This role contributes directly to the company’s mission of facilitating seamless trade while ensuring compliance with Uganda’s customs regulations, thereby supporting the broader economic development goals of the nation. As part of our expanding team, you will join a diverse workforce that values continuous learning, ethical standards, and a collaborative spirit, offering a rewarding environment for ambitious talent.

Job Overview

The Customs Compliance Manager will lead the customs brokerage function at our Masaka office, overseeing all aspects of import and export compliance, tariff classification, duty optimization, and regulatory reporting. You will act as the primary liaison between Bolloré Logistics Uganda, Uganda Revenue Authority (URA), and international customs agencies, ensuring that all shipments meet statutory requirements and that the company adheres to best‑practice standards. This position plays a pivotal role in mitigating risk, reducing clearance delays, and enhancing customer satisfaction. The successful candidate will develop and implement compliance policies, conduct internal audits, and provide expert guidance to internal teams and external clients. For more information about our corporate culture and other career opportunities, please visit https://ugandajobssearch.com/. This is a unique chance to be part of a high‑impact team that drives efficiency in Uganda’s logistics sector, contributing to the growing demand for skilled professionals in Uganda Jobs.

Key Responsibilities

• Develop, maintain, and update customs compliance policies, procedures, and SOPs aligned with URA regulations.
• Oversee classification of goods, valuation, and duty calculation for all inbound and outbound shipments.
• Coordinate with customs brokers, freight forwarders, and internal logistics teams to ensure timely clearance.
• Conduct regular compliance audits and risk assessments to identify gaps and implement corrective actions.
• Provide training and advisory support to sales, operations, and customer service teams on customs requirements.
• Monitor changes in customs legislation, trade agreements, and tariff schedules, and communicate impacts to stakeholders.
• Prepare and submit accurate customs documentation, including import/export declarations, permits, and certificates of origin.
• Manage relationships with URA officials and external regulatory bodies to resolve disputes and facilitate smooth operations.
• Analyze duty savings opportunities and recommend strategies for cost optimization.
• Maintain comprehensive records for audit trails and support internal and external audit processes.

Required Skills

• In‑depth knowledge of Uganda customs law, HS code classification, and international trade regulations.
• Strong analytical abilities with proficiency in data analysis and reporting tools.
• Excellent communication and negotiation skills for interfacing with authorities and clients.
• Leadership experience with the ability to mentor and develop junior staff.
• Proficiency in customs software platforms (e.g., SAP GTS, Descartes) and Microsoft Office Suite.
• Attention to detail and a proactive approach to problem‑solving.
• Ability to work under pressure and meet tight deadlines in a fast‑paced environment.

Education

A Bachelor’s degree in International Trade, Logistics, Business Administration, Law, or a related discipline is required. Professional certifications such as Certified Customs Specialist (CCS) or Certified International Trade Professional (CITP) are highly desirable and will be considered an advantage.

Experience

Minimum of five (5) years of hands‑on experience in customs compliance, customs brokerage, or international freight forwarding, preferably within a multinational logistics organization. Demonstrated experience in managing compliance projects, conducting audits, and leading cross‑functional teams is essential.

Salary

The compensation package ranges from SSP 30,000,000 to SSP 45,000,000 per annum, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and a pension scheme.

Benefits

• Comprehensive health and medical coverage for employee and dependents.
• Retirement savings plan with employer contributions.
• Annual performance bonus linked to compliance metrics.
• Professional development allowance for certifications and training.
• Paid annual leave and statutory holidays.
• Employee assistance program and wellness initiatives.

Training

• On‑boarding program covering Bolloré Logistics systems, Uganda customs procedures, and company culture.
• Continuous learning opportunities through internal workshops, external seminars, and e‑learning platforms.
• Support for obtaining industry‑recognized certifications such as CCS or CITP.

Working Environment

The role is based in our modern Masaka office, equipped with state‑of‑the‑art technology and collaborative workspaces. Employees enjoy a supportive atmosphere that encourages innovation, teamwork, and work‑life balance. Flexible working hours and occasional remote work options are available, reflecting our commitment to employee well‑being.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online portal on our website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment. Please ensure all documents are in PDF format and clearly labeled.

Equal Opportunity Statement

Bolloré Logistics Uganda Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, religion, disability, or sexual orientation. Our hiring practices reflect our dedication to fairness and meritocracy, ensuring that every applicant receives equal consideration for employment in Uganda.