Pay-As-You-Go (PAYG) Operations Manager Job Vacancy in Kampala, Uganda – Renewable Energy

Manager
Kampala
July 19, 2026
Full Time
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Job Description

Position: Pay-As-You-Go (PAYG) Operations Manager

Company: ENGIE Energy Access Uganda

Location: Kampala, Uganda

Experience: 5+ Years

Education: Bachelor’s Degree

Employment Type: Full-time

Industry: Renewable Energy

Department: Operations

Vacancies: 1

Company Overview

ENGIE Energy Access is a leading off-grid utility in Africa, delivering clean, affordable solar energy. In Uganda, we pioneer pay-as-you-go (PAYG) technology to drive financial inclusion. Our mission is to bridge the energy gap with high-quality solar products that transform lives. We foster an inclusive, innovative workplace where local talent thrives. As we expand, we create exceptional Career Opportunities in Uganda for passionate professionals eager to make a lasting social and environmental impact.

Job Overview

We are seeking an analytical Pay-As-You-Go (PAYG) Operations Manager to oversee customer repayment performance and operational efficiency. You will design and execute strategies to maintain healthy credit portfolios while expanding our market reach. Leading a dedicated team, you will analyze payment behavior, mitigate credit risks, and optimize customer engagement. If you are seeking meaningful Employment in Uganda, this role offers an incredible opportunity to drive growth in the renewable energy sector.

Key Responsibilities

  • Formulate PAYG operational strategies to minimize credit risk and optimize repayment rates.
  • Analyze customer payment trends and operational data to improve portfolio health.
  • Lead, mentor, and support a high-performing team of operations and credit specialists.
  • Collaborate with product and sales teams to align credit policies with customer acquisition.
  • Monitor operational KPIs, including portfolio-at-risk (PAR) and collection efficiency.

Required Skills

  • Strong quantitative skills with proficiency in data analysis tools like SQL or Excel.
  • Proven leadership capabilities in managing remote or field-based teams.
  • Deep understanding of mobile money ecosystems and PAYG business models.
  • Exceptional problem-solving abilities and a highly customer-centric mindset.
  • Excellent written and verbal communication skills in English.

Education

Candidates must possess a Bachelor’s Degree in Business Administration, Finance, Economics, Statistics, or a related field. Professional certifications in credit risk management or project management are highly desirable and will be considered an added advantage.

Experience

A minimum of five years of experience in operations management, credit risk, or microfinance is required. Prior experience in the pay-as-you-go (PAYG) solar industry or telecom sector in East Africa is strongly preferred.

Benefits

  • Competitive salary with performance-based incentives.
  • Comprehensive medical insurance for employee and dependents.
  • Generous paid annual and parental leave.
  • Employer-contributed pension scheme.

Training

  • Comprehensive onboarding on PAYG systems and product portfolio.
  • Regular professional development and leadership workshops.
  • Access to global learning and development platforms.

Working Environment

We offer a collaborative and fast-paced environment at our Kampala office. Our culture values diversity, transparency, and innovation. The role is primarily office-based but requires occasional travel to rural field locations to support operations and understand customer needs first-hand.

Application Process

To apply for this Job Vacancy in Uganda, please submit your CV and cover letter through our career portal. To explore other professional paths, visit the Uganda Jobs Search platform.

For regional career paths, you can also find relevant operational roles on the Sudan Job Search website.

Additionally, to find developmental roles in West Africa, visit the Liberia Job Search portal.

Equal Opportunity Statement

ENGIE Energy Access is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. We encourage female candidates to apply as we support gender balance. Join us for impactful Hiring in Uganda and build a rewarding career while expanding access to clean energy and boosting Jobs in Uganda.

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