Job Description
Position:Aftermarket Service Parts Coordinator
Company:Toyota Uganda
Location:Kabale, Uganda
Experience:3-5 years in automotive parts logistics or supply chain
Education:Bachelor’s degree in Business Administration, Supply Chain Management, or related field
Employment Type:Full-time
Industry:Automotive Manufacturing
Department:Operations
Salary:SSP 2,500,000 – SSP 3,500,000 per month
Vacancies:1
Company Overview
Toyota Uganda is a leading automotive manufacturer and distributor operating across East Africa. Established in 2010, the company has built a reputation for quality, reliability, and innovation in vehicle production, sales, and after‑sales services. With a network of dealerships, service centers, and parts warehouses, Toyota Uganda supports a robust ecosystem that fuels economic growth and mobility in Uganda.
Headquartered in Kampala, Toyota Uganda extends its reach to regional hubs, including the newly opened Kabale Operations Center. This center serves as a strategic node for managing aftermarket parts distribution to the southwestern region, ensuring timely delivery to dealers, workshops, and end‑customers. The company’s commitment to sustainability, local talent development, and community engagement aligns with national development goals, making it a preferred employer for ambitious professionals seeking career advancement.
As part of Toyota’s global network, the Ugandan subsidiary adheres to international standards of quality, safety, and environmental stewardship. Employees benefit from exposure to cutting‑edge technologies, continuous improvement methodologies, and a culture that celebrates teamwork and innovation. Toyota Uganda’s presence in Kabale creates new opportunities for skilled individuals to contribute to the growth of the automotive sector while supporting Uganda Jobs and broader employment in Uganda.
Job Overview
The Aftermarket Service Parts Coordinator will play a pivotal role in managing the flow of automotive components from the central warehouse to regional service centers and authorized dealers. This position ensures optimal inventory levels, accurate order processing, and seamless coordination with logistics partners. The coordinator will work closely with the parts procurement team, service technicians, and sales staff to guarantee that customers receive the right parts at the right time, enhancing overall customer satisfaction and brand loyalty.
For more information about Toyota Uganda and its career opportunities, visit the official portal at https://ugandajobssearch.com/. This role is a key component of Toyota’s commitment to delivering exceptional after‑sales support and expanding its footprint in the Ugandan automotive market.
Key Responsibilities
- Monitor and manage inventory levels of aftermarket parts to prevent stockouts and overstock situations.
- Process incoming orders from service centers, dealerships, and independent workshops accurately and efficiently.
- Coordinate with logistics providers to schedule timely deliveries and track shipments.
- Collaborate with the procurement team to forecast demand and place replenishment orders.
- Maintain detailed records of parts movement, stock adjustments, and order histories using ERP systems.
- Conduct regular cycle counts and support annual physical inventory audits.
- Provide technical assistance to customers and service staff regarding part specifications and compatibility.
- Analyze sales data to identify trends, slow‑moving items, and opportunities for inventory optimization.
- Prepare weekly and monthly reports on inventory performance, order fulfillment rates, and service level metrics.
- Ensure compliance with safety, quality, and regulatory standards in all parts handling activities.
Required Skills
- Strong analytical abilities with proficiency in data interpretation and reporting.
- Excellent communication skills for interfacing with internal teams and external partners.
- Detail‑oriented approach to inventory management and documentation.
- Proficiency in ERP or inventory management software (e.g., SAP, Oracle, or similar).
- Ability to prioritize tasks in a fast‑paced environment and meet tight deadlines.
- Knowledge of automotive parts terminology and aftermarket processes.
- Problem‑solving mindset with a focus on continuous improvement.
- Team player who can collaborate across departments and drive results.
Education
A Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related discipline is required. Relevant certifications such as Certified Supply Chain Professional (CSCP) or Certified in Production and Inventory Management (CPIM) are advantageous.
Experience
Applicants should have 3 to 5 years of hands‑on experience in automotive parts logistics, inventory control, or supply chain coordination. Experience within a multinational automotive organization or a similar high‑volume parts environment is highly preferred.
Salary
The compensation package ranges from SSP 2,500,000 to SSP 3,500,000 per month, commensurate with experience and qualifications. Salary is paid monthly and includes statutory benefits as per Ugandan labor law.
Benefits
- Health insurance coverage for employee and dependents.
- Retirement savings plan (NSSF contributions).
- Performance‑based bonuses and incentives.
- Paid annual leave and public holidays.
- Company‑provided mobile phone allowance.
- Employee assistance program and wellness initiatives.
Training
- Comprehensive onboarding program covering Toyota’s parts management systems.
- Ongoing professional development workshops on supply chain best practices.
- Access to Toyota’s global training platforms and certification courses.
- Mentorship opportunities with senior operations leaders.
Working Environment
The role is based at Toyota Uganda’s Kabale Operations Center, a modern facility equipped with state‑of‑the‑art inventory management technology. Employees enjoy a collaborative atmosphere, supportive leadership, and a culture that values safety, quality, and continuous learning. The position offers a blend of office‑based tasks and occasional field visits to service locations.
Application Process
Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the company’s website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.
Equal Opportunity Statement
Toyota Uganda is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, disability, or background. All qualified applicants will receive consideration for employment without discrimination.