Digital Payments Product Manager Job Vacancy in Nakasongola, Uganda – Banking & Financial Services

Job Description

Position: Digital Payments Product Manager

Company: Ecobank Uganda

Location: Nakasongola, Uganda

Experience: 5+ years in digital payments product management

Education: Bachelor’s degree in Business, Finance, or related field; Master’s preferred

Employment Type: Full-time

Industry: Banking & Financial Services

Department: Product Management

Salary: SSP 4,000,000 – SSP 6,000,000 per month

Vacancies:1

Company Overview

Ecobank Uganda is a leading pan‑African bank with a strong presence across the continent, offering a full suite of retail, corporate, and investment banking services. With a commitment to digital transformation, Ecobank has pioneered mobile money, online banking, and innovative payment solutions that empower individuals and businesses alike. As part of its strategic growth plan, the bank is expanding its digital payments ecosystem to meet the rising demand for secure, fast, and affordable financial services in Uganda. This expansion creates a wealth of career opportunities, positioning Ecobank as a top employer for professionals seeking to shape the future of finance in Africa. The role contributes directly to the bank’s mission of financial inclusion and aligns with the broader goals of Uganda Jobs, Jobs in Uganda, and Career Opportunities in Uganda.

Job Overview

The Digital Payments Product Manager will lead the end‑to‑end lifecycle of Ecobank’s digital payment products, including mobile wallets, QR‑code payments, and API‑based solutions for merchants. Reporting to the Head of Digital Banking, the manager will define product strategy, prioritize features, and collaborate with cross‑functional teams to deliver seamless, secure, and user‑centric experiences. This position is central to Ecobank’s ambition to become the preferred digital payments provider in Uganda, driving adoption, revenue growth, and regulatory compliance. The role offers a unique platform to influence the financial landscape, making it a highly visible and impactful position within the organization.

Key Responsibilities

• Develop and execute a comprehensive product roadmap for digital payments, aligning with market trends and customer needs.
• Conduct market research, competitor analysis, and user testing to identify opportunities for innovation.
• Collaborate with engineering, design, risk, compliance, and marketing teams to deliver product features on time and within budget.
• Define product requirements, user stories, and acceptance criteria, ensuring clear communication across stakeholders.
• Monitor product performance metrics, analyze data, and implement iterative improvements to enhance user experience and profitability.
• Manage relationships with fintech partners, payment processors, and regulatory bodies to ensure seamless integration and compliance.
• Lead go‑to‑market strategies, including launch planning, promotional campaigns, and training for sales and support teams.
• Prepare regular reports for senior leadership, highlighting progress, challenges, and strategic recommendations.

Required Skills

• Strong understanding of digital payments ecosystems, fintech trends, and regulatory frameworks in Uganda.
• Proven product management experience, preferably in banking or financial services.
• Excellent analytical skills with the ability to translate data into actionable insights.
• Effective communication and stakeholder management abilities.
• Leadership mindset with a collaborative, cross‑functional approach.
• Proficiency in Agile methodologies and product management tools.
• Ability to work in a fast‑paced, results‑driven environment.

Education

A Bachelor’s degree in Business Administration, Finance, Computer Science, or a related discipline is required. A Master’s degree or relevant certifications (e.g., Certified Scrum Product Owner, PMP) are highly desirable and will be considered an advantage.

Experience

Minimum of five years of experience in product management, with at least three years focused on digital payments or fintech solutions. Experience within a regulated banking environment in Uganda or the broader East African region is preferred.

Salary

The successful candidate will receive a competitive monthly salary ranging from SSP 4,000,000 to SSP 6,000,000, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the remuneration package.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Paid annual leave, sick leave, and public holidays.
• Professional development allowance for certifications and training.
• Employee assistance program and wellness initiatives.
• Flexible working arrangements and remote work options where applicable.

Training

• Onboarding program covering Ecobank’s culture, systems, and compliance standards.
• Continuous learning opportunities through internal workshops, webinars, and external courses.
• Mentorship from senior product leaders and access to a global network of banking professionals.

Working Environment

Ecobank Uganda offers a dynamic, inclusive, and collaborative workplace located in the modern Nakasongola Business Park. The office is equipped with state‑of‑the‑art technology, open‑plan workspaces, and dedicated zones for focused work and team collaboration. The bank promotes a culture of innovation, encouraging employees to experiment, share ideas, and drive change. As part of the bank’s commitment to diversity and inclusion, all staff enjoy equal access to growth opportunities, fostering a supportive environment for both personal and professional development.

Application Process

Interested candidates should submit their application through the Ecobank Careers portal, attaching an up‑to‑date CV and a cover letter outlining their relevant experience and motivation for the role. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment at the Nakasongola office. For further information, please visit the Ecobank Careers page.

Equal Opportunity Statement

Ecobank Uganda is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. This commitment aligns with our broader mission to support Employment in Uganda and promote Hiring in Uganda across all sectors.