Digital Financial Inclusion Specialist Job Vacancy in Gulu, Uganda – Financial Services

Chief Financial Officer (CFO)
Kiboga
July 12, 2026
Full Time
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Job Description

Position: Digital Financial Inclusion Specialist Job Vacancy in Gulu, Uganda – Financial Services

Company: Ecobank Uganda Limited

Location: Gulu, Uganda

Experience: 3-5 years

Education: Bachelor’s Degree in Finance, Economics, or related field

Employment Type: Full-time

Industry: Financial Services

Department: Digital Finance & Financial Inclusion

Salary: UGX 3,000,000 – UGX 4,500,000

Vacancies:1

Company Overview

Ecobank Uganda Limited, part of the pan-African Ecobank Group, is a leading financial services provider committed to driving economic growth through innovative digital solutions. With operations spanning 34 African countries, Ecobank Uganda focuses on expanding financial inclusion by leveraging technology to empower underserved communities. In Uganda, the bank has pioneered mobile banking platforms, microfinance initiatives, and digital payment systems to bridge the gap between traditional banking and unbanked populations.

Job Overview

Ecobank Uganda seeks a dynamic Digital Financial Inclusion Specialist to design and implement strategies that expand access to financial services in rural and underserved regions of Gulu. This role is pivotal in aligning the bank’s digital transformation goals with the United Nations Sustainable Development Goal 8 (Decent Work and Economic Growth). The position requires collaboration with fintech startups, government agencies, and NGOs to create scalable solutions for financial literacy and digital wallet adoption.

Key Responsibilities

  • Develop and execute digital financial inclusion programs targeting low-income households and SMEs.
  • Conduct market research to identify barriers to financial access in Gulu’s rural communities.
  • Partner with fintech companies to integrate mobile money solutions with Ecobank’s digital platforms.
  • Design training modules for agents and customers on digital banking tools and financial literacy.
  • Monitor and report on the impact of financial inclusion initiatives using KPIs like account activation rates and transaction volumes.

Required Skills

  • Proven experience in digital finance, microfinance, or financial inclusion projects.
  • Strong understanding of Ugandan regulatory frameworks for financial services.
  • Proficiency in digital tools like mobile money APIs, blockchain-based payment systems, and CRM software.
  • Excellent stakeholder management skills with a track record of cross-sector collaboration.
  • Fluency in both English and local languages (Luo preferred).

Education

  • Bachelor’s Degree in Finance, Economics, Business Administration, or related field.
  • Postgraduate qualification in Digital Innovation or Financial Inclusion is an added advantage.

Experience

  • Minimum of 3 years in financial services, with at least 1 year in digital financial solutions.
  • Experience working in rural or underserved markets in East Africa.

Salary

UGX 3,000,000 – UGX 4,500,000 per annum, commensurate with experience.

Benefits

  • Comprehensive health insurance covering medical, dental, and vision care.
  • Performance-based bonuses and annual leave with travel allowances.
  • Professional development opportunities including fintech certifications and industry conferences.
  • Flexible work arrangements with hybrid office-field operations.

Training

  • Onboarding training on Ecobank’s digital platforms and compliance protocols.
  • Specialized workshops on financial inclusion metrics and impact assessment.
  • Access to Coursera and LinkedIn Learning for continuous skill development.

Working Environment

The role involves a mix of office-based work in Gulu and field visits to rural communities. Candidates must be adaptable to remote work challenges and comfortable with frequent travel. The position reports to the Head of Digital Innovation at Ecobank Uganda’s headquarters in Kampala.

Application Process

Interested candidates should submit their CV and a cover letter to the Ecobank Uganda careers portal. For more information about Ugandan job opportunities, visit https://ugandajobssearch.com or explore regional job listings at https://www.lesothojobsearch.com.

Equal Opportunity Statement

Ecobank Uganda Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to age, gender, religion, race, or disability status.