Regional Freight Forwarding Coordinator Job Vacancy in Mubende, Uganda – Logistics & Supply Chain

Logistics Coordinator
Mubende
October 27, 2026
Full Time
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Job Description

Position:Regional Freight Forwarding Coordinator

Company:DHL Express Uganda

Location:Mubende, Uganda

Experience:3-5 years

Education:Bachelor’s degree in Logistics, Supply Chain Management or related field

Employment Type:Full-time

Industry:Logistics & Supply Chain

Department:Freight Forwarding

Salary:SSP 2,500,000 – 4,000,000 per annum

Vacancies:1

Company Overview

DHL Express Uganda is a leading global logistics provider with a strong presence across Africa. As part of the DHL Group, the company offers international express mail services, freight forwarding, and supply chain solutions to businesses of all sizes. Operating in Uganda for over two decades, DHL has built a reputation for reliability, speed, and innovative logistics technology. The Mubende office supports regional operations, connecting local manufacturers, agricultural exporters, and retailers to global markets. Joining DHL means becoming part of a dynamic team that drives economic growth, supports Uganda Jobs, and contributes to the country’s trade competitiveness.

Job Overview

The Regional Freight Forwarding Coordinator will manage end‑to‑end freight operations for clients in the Central Region, ensuring timely and cost‑effective movement of goods by air, sea, and road. This role involves coordinating with customs authorities, carriers, and internal teams to optimize routing, documentation, and compliance. The successful candidate will act as the primary point of contact for customers, providing expert advice on shipping options, tariffs, and regulatory requirements. This position offers a unique opportunity to develop a career in logistics while supporting Uganda’s growing export sector. For more information about DHL’s career pathways, visit https://ugandajobssearch.com/.

Key Responsibilities

  • Coordinate international and domestic freight shipments, ensuring adherence to schedules and budgets.
  • Prepare and verify all export/import documentation, including commercial invoices, packing lists, and customs declarations.
  • Liaise with customs officials, freight carriers, and local agents to resolve clearance issues promptly.
  • Monitor shipment status, provide real‑time updates to clients, and proactively address any delays.
  • Analyze freight costs and recommend cost‑saving strategies without compromising service quality.
  • Maintain accurate records in DHL’s logistics management system and generate performance reports.
  • Ensure compliance with local regulations, DHL policies, and international trade agreements.
  • Collaborate with sales and customer service teams to develop tailored logistics solutions.

Required Skills

  • Strong knowledge of freight forwarding processes, customs regulations, and Incoterms.
  • Excellent communication and negotiation skills with carriers and clients.
  • Proficiency in logistics software (e.g., DHL Global Forwarding platform, SAP).
  • Analytical mindset with the ability to interpret data and optimize routes.
  • Attention to detail and high level of accuracy in documentation.
  • Ability to work under pressure and manage multiple shipments simultaneously.
  • Customer‑focused attitude with a commitment to service excellence.

Education

A bachelor’s degree in Logistics, Supply Chain Management, Business Administration, International Trade, or a related discipline is required. Professional certifications such as FIATA, IATA, or a Certified International Freight Forwarder (CIF) qualification are advantageous.

Experience

Applicants should have 3‑5 years of hands‑on experience in freight forwarding, customs brokerage, or supply chain coordination. Experience within the East African market, particularly handling agricultural or manufacturing exports, will be highly valued.

Salary

The compensation package ranges from SSP 2,500,000 to SSP 4,000,000 annually, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the remuneration structure.

Benefits

  • Comprehensive health insurance covering medical, dental, and vision.
  • Retirement savings plan with employer contributions.
  • Paid annual leave and statutory holidays.
  • Employee assistance program and wellness initiatives.
  • Opportunities for international assignments and career advancement.

Training

  • On‑boarding program covering DHL systems, safety protocols, and company culture.
  • Continuous professional development through workshops, webinars, and certifications.
  • Mentorship from senior logistics managers to accelerate skill growth.

Working Environment

DHL’s Mubende office offers a modern, collaborative workspace equipped with the latest technology to support efficient logistics operations. The team culture emphasizes teamwork, innovation, and a commitment to sustainability, aligning with DHL’s global corporate responsibility goals. Employees enjoy a supportive environment that encourages ideas, recognizes achievements, and fosters a healthy work‑life balance.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the DHL careers portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment at the Mubende office.

Equal Opportunity Statement

DHL Express Uganda is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, respected, and given the chance to thrive regardless of gender, ethnicity, disability, or background. All qualified applicants will receive consideration for employment.

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