Data Center Operations Manager Job Vacancy in Jinja, Uganda – Data Center Services

Job Description

Position: Data Center Operations Manager

Company: Equinix Uganda

Location: Jinja, Uganda

Experience: 5+ years in data center operations or facilities management

Education: Bachelor’s degree in Computer Science, Electrical Engineering, or related field

Employment Type: Full-time

Industry: Data Center Services

Department: Operations

Salary: SSP 8,000,000 – 12,000,000 per month

Vacancies:1

Company Overview

Equinix Uganda is a leading global data center and interconnection services provider, delivering secure, reliable, and high‑performance infrastructure to businesses across the region. With a commitment to innovation, sustainability, and customer success, Equinix supports the digital transformation of enterprises, cloud providers, and network carriers in Uganda and beyond. As part of a worldwide network of over 200 data centers, Equinix Uganda offers a dynamic workplace where technology meets operational excellence, making it an ideal environment for professionals seeking to shape the future of connectivity in Africa.

Job Overview

The Data Center Operations Manager will lead the day‑to‑day management of Equinix’s Jinja facility, ensuring optimal performance, security, and availability of critical infrastructure. This role is pivotal in maintaining service level agreements, overseeing technical teams, and driving continuous improvement initiatives. The successful candidate will collaborate with engineering, security, and client services to deliver world‑class data center operations, supporting Uganda Jobs, Jobs in Uganda, and broader career opportunities in the region.

For more information about Equinix’s mission and values, visit our career portal.

Key Responsibilities

• Oversee all operational aspects of the Jinja data center, including power, cooling, and network infrastructure.
• Ensure compliance with industry standards such as ISO 27001, Tier III/IV specifications, and local regulatory requirements.
• Manage a team of technicians, engineers, and support staff, providing coaching, performance reviews, and career development.
• Monitor real‑time metrics and implement corrective actions to maintain 99.999% uptime.
• Coordinate preventive maintenance schedules and emergency response procedures.
• Develop and manage the operational budget, optimizing cost efficiency while maintaining service quality.
• Lead incident management, root‑cause analysis, and post‑incident reviews to drive continuous improvement.
• Collaborate with sales and client services to support onboarding of new customers and expansion of existing accounts.
• Implement sustainability initiatives, including energy efficiency programs and waste reduction.
• Prepare regular reports for senior leadership on performance, capacity planning, and risk assessments.

Required Skills

• Strong knowledge of data center infrastructure, including UPS, PDUs, HVAC, and fire suppression systems.
• Proficiency in monitoring tools such as DCIM, SNMP, and remote management platforms.
• Excellent leadership and team management abilities.
• Analytical mindset with the ability to interpret complex technical data.
• Effective communication skills for interacting with internal stakeholders and external clients.
• Project management experience, preferably with PMP or ITIL certification.
• Understanding of cybersecurity best practices for physical and logical security.
• Commitment to health, safety, and environmental standards.

Education

A Bachelor’s degree in Computer Science, Electrical Engineering, Information Technology, or a related discipline is required. Advanced certifications in data center management, such as Certified Data Centre Professional (CDCP) or Certified Data Centre Expert (CDCE), are highly desirable.

Experience

Minimum of five years managing data center operations or large‑scale facilities, with at least two years in a supervisory or managerial role. Experience with Tier III or Tier IV facilities and familiarity with international compliance frameworks is essential.

Salary

The position offers a competitive salary range of SSP 8,000,000 to 12,000,000 per month, commensurate with experience and qualifications, along with performance‑based bonuses.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with company matching contributions.
• Paid annual leave, sick leave, and public holidays.
• Professional development budget for certifications and training.
• Employee assistance program and wellness initiatives.
• Opportunities for international assignments within Equinix’s global network.

Training

• Onboarding program covering Equinix’s operational standards and safety protocols.
• Continuous technical training on emerging data center technologies.
• Leadership development workshops and mentorship programs.
• Access to online learning platforms for skill enhancement.

Working Environment

Equinix Uganda provides a modern, secure, and collaborative workplace equipped with state‑of‑the‑art facilities. Employees benefit from a culture that values diversity, innovation, and work‑life balance. The Jinja data center operates 24/7, requiring a flexible schedule and occasional on‑call duties to ensure uninterrupted service.

Application Process

Interested candidates should submit their updated resume and a cover letter outlining relevant experience through the online application portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

Equinix Uganda is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. We encourage qualified individuals from all backgrounds to apply for this exciting opportunity.