Incident Response Manager Job Vacancy in Mbarara, Uganda – Cybersecurity
Job Description
Position: Incident Response Manager
Company: Cisco Systems Uganda
Location: Mbarara, Uganda
Experience: 5+ years in cybersecurity incident handling
Education: Bachelor’s degree in Computer Science, Information Security or related field
Employment Type: Full-time
Industry: Cybersecurity
Department: Security Operations
Salary: SSP 30,000,000 – SSP 45,000,000 per annum
Vacancies:1
Company Overview
Cisco Systems Uganda is a leading global technology company delivering innovative networking, security and collaboration solutions across Africa. With a strong presence in Uganda, Cisco partners with local enterprises, government agencies and educational institutions to build resilient digital infrastructures. The company is committed to fostering a culture of continuous learning, diversity and inclusion, offering employees access to world‑class training, certifications and career advancement pathways. As part of Cisco’s mission to secure the future of the internet, the Mbarara office plays a pivotal role in supporting regional customers and driving cybersecurity excellence throughout East Africa. Uganda Jobs, Jobs in Uganda and Career Opportunities in Uganda are thriving at Cisco, reflecting the nation’s growing demand for skilled cyber professionals.
Job Overview
The Incident Response Manager will lead Cisco’s Security Operations Center (SOC) in Mbarara, overseeing the detection, analysis, containment and remediation of cyber threats targeting Cisco’s clients and internal assets. This role requires strategic thinking, hands‑on technical expertise and the ability to coordinate cross‑functional teams during high‑pressure incidents. The manager will develop and refine incident response playbooks, ensure compliance with industry standards, and mentor a team of analysts and engineers. The position offers a unique opportunity to shape the cybersecurity landscape in Uganda while working with cutting‑edge technologies. For more information about the company and its vision, visit https://ugandajobssearch.com.
https://kenyajobsearch.com/job-vacancy-in-kenya/
Key Responsibilities
- Lead and manage the SOC team in monitoring, detecting and responding to security incidents.
- Develop, test and continuously improve incident response playbooks and standard operating procedures.
- Coordinate real‑time response activities, including containment, eradication and recovery, ensuring minimal business impact.
- Conduct post‑incident analysis, root‑cause investigations and produce detailed reports for stakeholders.
- Collaborate with Cisco’s global security teams to share threat intelligence and best practices.
- Maintain compliance with regulatory frameworks such as GDPR, NIST and Uganda’s Data Protection Act.
- Mentor and train junior analysts, fostering a culture of continuous improvement.
- Manage relationships with external partners, vendors and law enforcement agencies.
Required Skills
- Deep knowledge of network security, endpoint protection, SIEM tools (e.g., Cisco SecureX, QRadar).
- Proficiency in malware analysis, reverse engineering and forensic investigation.
- Strong understanding of incident handling frameworks (e.g., NIST, SANS).
- Excellent leadership, communication and stakeholder management abilities.
- Ability to work under pressure and make rapid, informed decisions.
- Experience with cloud security (AWS, Azure) and zero‑trust architectures.
Education
A Bachelor’s degree in Computer Science, Information Security, Cybersecurity or a related discipline is required. Relevant certifications such as CISSP, CISM, GCIH or CEH are highly desirable and will be considered an advantage during the selection process.
Experience
Minimum of five (5) years of hands‑on experience in cybersecurity incident response, preferably within a SOC environment. Prior experience leading a team of security analysts and managing large‑scale incidents is essential.
Salary
The competitive salary range for this role is SSP 30,000,000 to SSP 45,000,000 per annum, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the compensation package.
Benefits
- Comprehensive health insurance for employee and dependents.
- Retirement savings plan with employer contributions.
- Annual leave, sick leave and public holidays in accordance with Ugandan labor law.
- Employee assistance program and wellness initiatives.
- Transportation allowance and flexible working arrangements.
Training
- Access to Cisco’s internal learning platform and global certification programs.
- Regular workshops on emerging threats, threat hunting and advanced forensics.
- Opportunities to attend international security conferences and seminars.
Working Environment
Cisco’s Mbarara office offers a modern, collaborative workspace equipped with state‑of‑the‑art technology. The culture emphasizes innovation, teamwork and a strong commitment to employee well‑being. Employees enjoy a supportive environment that encourages knowledge sharing, mentorship and career growth. The role involves occasional on‑call duties and participation in regional security drills, ensuring readiness for any cyber incident.
Application Process
Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through Cisco’s online recruitment portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an initial interview followed by technical assessments and a final leadership interview.
Equal Opportunity Statement
Cisco Systems Uganda is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability or sexual orientation. All qualified applicants will receive consideration for employment without regard to any protected characteristic.
