Head Mortgages and Consumer Banking Jobs in Uganda – Kampala

Company: True North Consult Ltd
Client: Housing Finance Bank (HFB) / Confidential Client
Job Title: Head Mortgages and Consumer Banking (HFB)
Location: Kampala, Uganda
Employment Type: Full-Time
Deadline: Dec 18, 2026 (6:00 PM)
Industry: Banking / Financial Services
Salary: Not Disclosed
Work Hours: 8 Hours Daily

Job Overview

True North Consult Ltd, a leading HR consultancy firm specializing in outsourced manpower services, HR advisory, executive search, and recruitment solutions across East Africa, is recruiting on behalf of its client for the position of Head Mortgages and Consumer Banking (HFB).

The successful candidate will provide strategic leadership for the mortgages and consumer banking portfolio, ensuring growth in retail lending, mortgage financing, deposits, and customer acquisition while maintaining strong operational performance and regulatory compliance.

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Key Duties and Responsibilities (Job Description)

The Head Mortgages and Consumer Banking (HFB) will be responsible for:

• Leading the strategic development and implementation of mortgage and consumer banking products and services.
• Driving growth in mortgage lending, personal loans, salary loans, savings, deposits, and retail banking solutions.
• Developing and implementing business growth strategies to increase customer acquisition and market share.
• Managing and overseeing the performance of the mortgages and consumer banking division to achieve revenue and profitability targets.
• Monitoring portfolio quality and implementing risk mitigation strategies to reduce non-performing loans.
• Ensuring compliance with banking regulations, internal controls, and industry standards.
• Building and maintaining relationships with key stakeholders, developers, real estate partners, and financial institutions.
• Leading product innovation to improve customer experience and expand financial inclusion initiatives.
• Managing branch and sales teams to improve productivity and service delivery.
• Preparing business performance reports, forecasts, and strategic recommendations for senior leadership.
• Conducting market research to identify emerging trends and opportunities in consumer banking and mortgage financing.
• Collaborating with risk, finance, legal, and operations teams to ensure effective service delivery and compliance.

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Required Qualifications and Education

Applicants should possess:

• A Bachelor’s Degree in:
  • Finance
  • Banking
  • Business Administration
  • Economics
  • Commerce
  • Accounting
  • Or a related business discipline

Preferred Qualifications

The following will be considered an added advantage:

• A Master’s Degree in Business Administration (MBA), Finance, Banking, Economics, or Strategic Management.
• Professional certifications such as:
  • ACCA
  • CPA
  • Chartered Banker qualifications
  • Risk Management certifications
  • Banking and leadership training certifications

Experience Requirements

• Minimum of 36 months (3 year) of relevant professional experience (as indicated by the employer), although senior-level banking leadership experience is strongly preferred.
• Demonstrated experience in:
  • Mortgage banking
  • Consumer or retail banking
  • Credit management
  • Financial product development
  • Portfolio management
  • Banking operations and strategy
• Previous leadership or management experience within financial institutions will be highly desirable.

Skills and Competencies

Ideal candidates should possess:

• Strong leadership and people management skills
• Excellent financial analysis and portfolio management capabilities
• Deep understanding of mortgage financing and consumer banking products
• Strong sales and business development expertise
• Strategic planning and execution skills
• Excellent stakeholder and relationship management abilities
• Knowledge of banking regulations and risk management frameworks
• Strong communication, negotiation, and decision-making skills
• High level of professionalism, integrity, and accountability

Salary and Benefits

• Salary: Not disclosed by the employer
• Competitive executive compensation package depending on qualifications and experience
• Performance-based incentives and career progression opportunities
• Exposure to leadership within a dynamic financial institution
• Training and executive development programs
• Medical and additional employee benefits may apply based on company policy

Training and Professional Development

The selected candidate may benefit from:

• Executive leadership and management development programs
• Mortgage financing and retail banking strategy training
• Credit risk and portfolio management workshops
• Financial compliance and regulatory training
• Professional mentorship and succession planning opportunities

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How to Apply

Interested candidates should submit:

• Updated CV/Resume
• Academic Documents and Certificates

Use the subject line:

“Head Mortgages and Consumer Banking (HFB)”

Applications should be submitted before Dec 18, 2026, at 6:00 PM.

Important Note: All applications will be acknowledged upon receipt; however, only shortlisted candidates will be contacted for interviews and further assessment stages.